Privacy Policy
Privacy Policy
At RiMay, your privacy matters to us. This page explains what information we collect, how we use it, and how we keep it safe.
Information We Collect
When you place an order or create an account, we may collect:
- Your name, email address, and phone number
- Shipping and billing address
- Payment information (processed securely — we do not store card details)
- Order history and preferences
We may also collect non-personal data such as browser type, device information, and pages visited to help improve your experience.
How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to your queries and provide customer support
- Improve our website and product offerings
- Send occasional updates or offers (only if you've opted in)
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data with trusted service providers (such as shipping partners and payment processors) solely to fulfil your order. These partners are required to keep your information confidential.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how you interact with our site. You can disable cookies in your browser settings, though some features may not function as expected.
Data Security
We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. All transactions are encrypted using SSL technology.
Your Rights
You have the right to access, update, or request deletion of your personal data at any time. To do so, please contact us via our Contact page.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review it periodically.
Contact Us
If you have any questions about this policy, reach out to us via our Contact page. We're happy to help.